Axiata Limited is one of the leading mobile telecom operators in Bangladesh. It
is a joint venture company between Axiata Group Berhad of Malaysia and NTT
DoCoMo Inc. of Japan. Robi commenced operation in 1997 as Telekom Malaysia
International (Bangladesh) with the brand name ‘Aktel’. With its strong network
and seamless connectivity, Robi is empowering more than 24 million people
across the country.
Robi is always care to its customer.
Now the Robi comes with a Jhotpot Balance for its customer. All Robi prepaid
customers except Uddokta, easyload, Corporate and SME can enjoy upto BDT 100
Jhotpot Balance which allows them to make necessary calls or SMS consumption
during the urgent need when the balance is finished.
All Robi prepaid except Uddokta,
Easyload, Corporate prepaid and SME
1.All Robi prepaid (except Uddokta,
Easy load, corporate & SME) subscribers will be eligible for Jhotpot
2.Through this feature all the Robi
prepaid subscriber will be eligible to get Jhotpot Balance of BDT 05-100.
3.Jhotpot Balance credit limit will be
changed every month depending on the customers usages and recharge pattern
4.For Registration in Jhotpot Balance,
customers need to dial *8811*1# (FOC) or Type “START” send it to 8811.
5.For De-registration in Jhotpot
Balance, customers need to dial*8811*2# (FOC) or typing “STOP” & send it to
6.Customers can use this Jhotpot
Balance amount for any local voice calls, local SMS, & any Voice and/or SMS
7.In the next recharge of the customer,
the Jhotpot balance (70% of the credit amount or total limit whichever is lower
will be applicable) amount will be deducted from the recharged/refilled amount
8.Customer can enjoy till the
maximum/full limit of his/her Jhotpot Balance amount. Once the Credit amount is
fully consumed, no further credit will be allowed till s/he repays the loan
9.Respective package call charge &
pulse will be remain unchanged while availing Jhotpot Balance
will be able to check the Jhotpot Balance amount by dialing *222*16# (FOC)
enjoy Jhotpot Balance customer needs to have main account validity
IDD / Roaming usage is not applicable in Jhotpot Balance
Some Important Questions about Jhotpot Balance of
What is Robi Credit Balance?
Robi Credit Balance is a free of charge service that allows
consumption of Voice and SMS when Robi customers have not enough balance in the
Who Can enjoy Jhotpot Balance
All the prepaid Subscribers (except Uddokta, Easy load,
corporate & SME) can enjoy Jhotpot Balance service.
What I need to do to enjoy
Jhotpot Balance facility?
Ans: Subscriber needs to dial below to enjoy JB:
To activate : Pls Dial *8811*1# [Free] or Type “START” send
it to 8811
What I need to do to opt-out
Jhotpot Balance facility?
Subscriber needs to dial below to enjoy JB:
To activate: Pls Dial *8811*2# [FOC] or Type “STOP” send it
How can I check Jhotpot
To check Jhotpot Balance dial *222*16# [free]
Where can I use the Jhotpot
Jhotpot Balance can be used for:
voice calls [both Robi & other operator numbers]
SMS bundle purchase
What would happen if I
recharge after consuming Jhotpot Balance?
Used Jhotpot Balance will be adjusted with immediate next
recharge. The Jhotpot balance (70% of the credit amount or total limit
whichever is lower will be applicable ) amount will be deducted from the
I try to activate the service,
but I receive a message saying that I am not eligible
Ans: To activate the service, the customer must have recharge
events in the last three months.
How much do I have to pay to
activate Robi Credit Balance service?
Robi Credit Balance service is activated free of charge.
How can I use Robi Credit
customer is run out of credit, automatically Robi Credit Balance service might
be used to call without the call is dropped and send SMS.