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» » » » Robi Emergency Balance Offer named Jhotpot Balance
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Robi Axiata Limited is one of the leading mobile telecom operators in Bangladesh. It is a joint venture company between Axiata Group Berhad of Malaysia and NTT DoCoMo Inc. of Japan. Robi commenced operation in 1997 as Telekom Malaysia International (Bangladesh) with the brand name ‘Aktel’. With its strong network and seamless connectivity, Robi is empowering more than 24 million people across the country.
Robi is always care to its customer. Now the Robi comes with a Jhotpot Balance for its customer. All Robi prepaid customers except Uddokta, easyload, Corporate and SME can enjoy upto BDT 100 Jhotpot Balance which allows them to make necessary calls or SMS consumption during the urgent need when the balance is finished.

Eligible Package
All Robi prepaid except Uddokta, Easyload, Corporate prepaid and SME

Offer Details
1.     All Robi prepaid (except Uddokta, Easy load, corporate & SME) subscribers will be eligible for Jhotpot Balance.
2.     Through this feature all the Robi prepaid subscriber will be eligible to get Jhotpot Balance of BDT 05-100. 
3.     Jhotpot Balance credit limit will be changed every month depending on the customers usages and recharge pattern
4.     For Registration in Jhotpot Balance, customers need to dial *8811*1# (FOC) or Type “START” send it to 8811.
5.     For De-registration in Jhotpot Balance, customers need to dial*8811*2# (FOC) or typing “STOP” & send it to 8811.
6.     Customers can use this Jhotpot Balance amount for any local voice calls, local SMS, & any Voice and/or SMS Bundle Purchase.
7.     In the next recharge of the customer, the Jhotpot balance (70% of the credit amount or total limit whichever is lower will be applicable) amount will be deducted from the recharged/refilled amount
8.     Customer can enjoy till the maximum/full limit of his/her Jhotpot Balance amount. Once the Credit amount is fully consumed, no further credit will be allowed till s/he repays the loan (partially/totally).
9.     Respective package call charge & pulse will be remain unchanged while availing Jhotpot Balance 
10.                        Customers will be able to check the Jhotpot Balance amount by dialing *222*16# (FOC)
11.                        To enjoy Jhotpot Balance customer needs to have main account validity
12.                        Any IDD / Roaming usage is not applicable in Jhotpot Balance
Some Important Questions about Jhotpot Balance of Robi
What is Robi Credit Balance?
Robi Credit Balance is a free of charge service that allows consumption of Voice and SMS when Robi customers have not enough balance in the main account
Who Can enjoy Jhotpot Balance facility (JB)?
All the prepaid Subscribers (except Uddokta, Easy load, corporate & SME) can enjoy Jhotpot Balance service.
What I need to do to enjoy Jhotpot Balance facility?
Ans: Subscriber needs to dial below to enjoy JB:
To activate : Pls Dial *8811*1# [Free] or Type “START” send it to 8811
What I need to do to opt-out Jhotpot Balance facility?
Subscriber needs to dial below to enjoy JB:
To activate: Pls Dial *8811*2# [FOC] or Type “STOP” send it to 8811
How can I check Jhotpot Balance?
To check Jhotpot Balance dial *222*16# [free]
Where can I use the Jhotpot Balance?
Jhotpot Balance can be used for:
any local voice calls [both Robi & other operator numbers]
SMS (any local SMS)
Voice & SMS bundle purchase
What would happen if I recharge after consuming Jhotpot Balance?
Used Jhotpot Balance will be adjusted with immediate next recharge. The Jhotpot balance (70% of the credit amount or total limit whichever is lower will be applicable ) amount will be deducted from the recharged/refilled amount
I try to activate the service, but I receive a message saying that I am not eligible
Ans: To activate the service, the customer must have recharge events in the last three months.
How much do I have to pay to activate Robi Credit Balance service?
Robi Credit Balance service is activated free of charge.
How can I use Robi Credit Balance service?
When customer is run out of credit, automatically Robi Credit Balance service might be used to call without the call is dropped and send SMS.

About Muhammad Jakirul Haque Talukder

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