রবি বাংলা মেসেঞ্জার একটি অদ্বিতীয় বাংলা মেসেঞ্জার সেবা যা আপনাকে স্মার্ট ফোন ছাড়াও ইনস্ট্যান্ট মেসেজিং সুবিধা ভোগ করতে দেবে। গ্রাহকরা ফোন কন্টাক্টদের সাথে চ্যাট করা ছাড়াও নতুন বন্ধু বানাতে পারবেন। রবি বাংলা মেসেঞ্জার সম্পূর্ণরূপে একটি সিম কার্ড ভিত্তিক সেবা, যেখানে অন্যান্য মেসেঞ্জারগুলো হল হ্যান্ডসেট ভিত্তিক সেবা। ফোন হারিয়ে গিয়ে থাকলেও একই MSISDN সিম কার্ড প্রবেশের মাধ্যমে মেসেঞ্জার ব্যবহার করা যাবে, ব্যবহারকারীর কোন প্রকার ইউজার নেম বা পাসওয়ার্ড মনে রাখার প্রয়োজন নেই। ব্যবহারকারীরা এই সেবার দ্বারা তাদের ফেসবুক কন্টাক্টদের সাথেও চ্যাট করতে পারবে।
সেবার বিবরণী
১. আপনি যেই ফোনই ব্যবহার করুন না কেন, যদি তাতে মোবাইল ইন্টারনেট থাকে তাহলে এই সেবা সহজেই চলবে।
২. অ্যাপ্লিকেশানটিতে নতুন বন্ধু বানানোর অথবা ফেসবুকের বন্ধুদের এনে তাদের সাথে চ্যাট করার সুবিধা আছে। অ্যাপ্লিকেশানটির ভেতরে “Chat with Facebook friends” অপশনে যান, আপনার ফেসবুক পরিচয়পত্র দিন এবং অনুমোদন প্রক্রিয়া পোস্ট করুন। আপনার ফেসবুক বন্ধুদের সাথে সাথেই নিয়ে আসা হবে এবং আপনি তখনি তাদের সাথে চ্যাট করা শুরু করতে পারবেন।
৩. চ্যাটের ভাষা পরিবর্তন করতে চাইলে, চ্যাটবক্সের পাশের “EN” লেখা বাটনটি চাপুন এবং আপনার পছন্দের ভাষা নির্বাচন করুন।
সেবাটি চালু ও বন্ধ করার প্রক্রিয়া
ব্যবহারের প্রক্রিয়া
১. ব্যবহারকারীরা “REG” লিখে ২১২৭০ নম্বরে এসএমএস করার মাধ্যমে সেবাটিতে সাবস্ক্রাইব করবেন
২. ব্যবহারকারী তখন একটি নিশ্চিতকরণ এসএমএস পাবেন এবং একটি ওয়েব লিংক পাবেন যেটি দিয়ে মেসেঞ্জার ব্যবহার করতে পারবেন
৩. ব্যবহারকারী তখন ওয়েব লিংকটি ওপেন করবেন এবং নিজের নাম দিবেন ও চাইলে প্রোফাইল পিকচার দিতে পারবেন
৪. ব্যবহারকারী তখন সার্চ পেজে যাবেন যেখানে এই অপশন গুলো থাকবে: Chat with a stranger, Chat with Facebook friends, Search for his personal contacts
৫. আপনি যদি “Chat with a stranger” অপশনটি সিলেক্ট করে থাকেন তাহলে তখন অনলাইনে উপস্থিত অন্যান্য ব্যবহারকারীদের সাথে চ্যাট করতে পারবেন। সাবস্ক্রাইবার যেকোনো একজন ব্যবহারকারী সিলেক্ট করবেন এবং তার সাথে চ্যাট করতে শুরু করবেন।
৬. যদি ব্যবহারকারী “Chat with Facebook friends” অপশনটি সিলেক্ট করেন তাহলে অ্যাপ্লিকেশানটি তার ফেসবুক পরিচয়পত্র চাইবে। অথোরাইজেশন শেষ হলে অ্যাপ্লিকেশানটি তার ফেসবুকের বন্ধুদের তালিকা দেখাবে এবং সাবস্ক্রাইবার তাদের একজনকে সিলেক্ট করে চ্যাট করা শুরু করতে পারবেন।
৭. যদি ব্যবহারকারী “Search for my contacts” সিলেক্ট করেন তাহলে সে তাদের মোবাইল নম্বর অ্যাপ্লিকেশানটিতে দিলেই অ্যাপ্লিকেশানটি ব্যবহারকারীটিকে খুঁজে দেবে।
৮. চ্যাট করার মাঝে ব্যবহারকারী বাংলা অথবা ইংলিশ থেকে তার পছন্দমতো ভাষা পরিবর্তন করতে পারবেন।
ট্যারিফ
Robi Axiata Limited is one of the
leading mobile telecom operators in Bangladesh. It is a joint venture company
between Axiata Group Berhad of Malaysia and NTT DoCoMo Inc. of Japan. Robi
commenced operation in 1997 as Telekom Malaysia International (Bangladesh) with
the brand name ‘Aktel’. With its strong network and seamless connectivity, Robi
is empowering more than 24 million people across the country.
Robi
is always care to its customer. Now the Robi comes with Damal
Samal package, recharge BDT 22 & enjoy 13 Super FnF nos.
Package
proposition:
1.
Enjoy 13 super FnF with lowest super FnF
call rate
2.
Offer Eligibility: Any prepaid mass
customer can avail this offer except Easyload, Uddokta, SME & Corporate).
Differentiating
customer values / which no other operator has
1.
Robi is offering 13 super FnF for its
customers with lowest super FnF call rate
2.
First time in Bangladesh 13 super FnF is
tagged for the customers delight
3.
Customer can migrate to this package by
dialing *8999*02# (FREE)
4.
FREE Internet search “Robi Shobjanata”
offer
5.
25 paisa/SMS to any local numbers
(24hrs).
6.
50 paisa/MB for Internet
7.
No complex migration process.
Package &
Tariff:
1.
Recharge offer @ BDT 22
2.
After the migration to Damal Samal
package, recharge BDT 22 & enjoy 13 Super FnF nos.
3.
2 Super Onnet FnF numbers (Robi numbers)
& 11 Super FnF numbers (any operator numbers)
4.
Super Onnet FnF tariff is 4.17p/10sec,
24hrs (2 Robi numbers)
5.
Super FnF tariff is 10p/10sec, 24hrs (11
any operator numbers)
6.
Super Onnet FnF & Super FnF tariff
validity will be 11 days including the recharge day
Regular call
rate:
1.
15 paisa/10sec to any local numbers for
off-peak hrs (12am to 5pm)
2.
25 paisa/10sec to any local numbers for
peak hrs (5pm to 12am)
3.
25 paisa/SMS to any local numbers (24hrs).
4.
50 paisa/MB for Internet (will activate
within 72 hrs after migration)
5.
FREE Internet search “Robi Shobjanata”
offers (will activate within 48 hrs after migration). Dial *21268# for
searching.
Other details:
a.
All migration-in / out will be allowed.
b.
After the validity period of special
Super FnF tariff, customer will enjoy the regular call rate of Damal Samal.
c.
Super onnet FnF & Super FnF must be
added before BDT 22 recharge.
d.
Recharged amount of BDT 22 will remain in
customer’s main account.
e.
Customers will enjoy Super FnF benefits
for every time recharge of BDT 22, after migration.
f.
To add Super Onnet FnF (Robi numbers)
dial *140*5*1#
g.
To add Super FnF numbers (any operator
numbers) dial *140*5*2#
h.
This offer is applicable for all prepaid
subscribers except Uddokta, Easyload / PCO, SME & Corporate.
i.
15% VAT applicable for all charges.
Package
migration:
a.
Customer can migrate to this package by FREE dialing *8999*02#
Core Values:
Q. What is the Damal Samal package
offer?
A.
Dear Sir/Madam, Damal Samal is a new prepaid package of Robi. This package is
offering 13 super FNF & the best tariff (4.17p & 10p / 10sec) among all
super FnF package available in the industry now. Also 25p/SMS, 50p/MB Internet
& Free Robi Shobjanta offer.
Q. What would be my tariff plan
under Damal Samal package?
A.
Dear Sir/Madam, You will enjoy 15 paisa/10sec to any local numbers for off-peak
hrs (12am to 5pm) and 25 paisa/10sec for peak hrs (5pm to 12am). After
migration to Damal Samal package by dialing USSD code (FOC), you can enjoy 13
Super FnF numbers with 4.17 paisa/10sec (24hrs) for 2 Super on-net FnF numbers
& @ 10 paisa/10sec (24hrs) for 11 Super FnF numbers (on/off net) upon BDT
22 recharge.
Q. What is the tariff pulse of this
package?
A.
Dear Sir/Madam, we are offering you 10 sec pulse for this package.
Super
FnF numbers:
Q. Does Damal Samal package have any
FnF and Priyo number?
A.
Dear Sir/Madam, Damal Samal package has 13 Super FnF numbers (2 Robi Super FnF
numbers & 11 any operator Super FnF numbers).
Q. What is the charge of Super FnF
numbers?
Dear
Sir/Madam, Damal Samal package is offering you the best super FnF tariff. After
migration to Damal Samal package by dialing USSD code (FOC), you can enjoy 13
Super FnF numbers with 4.17 paisa/10sec (24hrs) for 2 Super on-net FnF numbers
& @ 10 paisa/10sec (24hrs) for 11 Super FnF numbers (on/off net) upon BDT
22 recharge.
Q. Is there any validity period for
super FnF tariff?
A.
Dear Sir/Madam, Yes. Validity for this special super FnF tariff will be 11 days
including recharge day. After the validity period you will enjoy the regular
tariff plan of Damal Samal package.
Q. How I will add my super FnF
numbers?
A.
Dear Sir/Madam,
a.
To add Super Onnet FnF (Robi numbers) dial *140*5*1#
b.
To add Super FnF numbers (any operator numbers) dial *140*5*2#
Other Values:
Q. What is the process to charge my
package to Damal Samal?
A.
Dear Sir/Madam, You can migrate to Damal Samal package by FREE dialing
*8999*02#.
Q. If I do not recharge BDT 22, what
will happen?
A.
Dear Sir/Madam, you will not get 13 super FnF & the special tariff
benefits. To get these benefits, you have to recharge BDT 22 after migration to
this package.
Q. If I migrate to Damal Samal
package by dialing *8999*02#, will I able to enjoy special tariff?
A.
Dear Sir/Madam, you will not enjoy 13 super FnF & the special tariff
benefits, in that case you will enjoy the regular call rates of Damal Samal. To
get these benefits, you have to recharge BDT 22 after migration to this
package.
Q. Am I able to migrate from Damal
Samal package to other new prepaid packages?
A.
Dear Sir/Madam, yes, you can migrate to any prepaid packages lunched by Robi.
Note:
In
Joy 21 package, only Migration out is allowed.
Q. How frequently I can change my
package?
A.
Dear Sir/Madam, Robi is offering you to change your package on daily basis. So
you can change your package every day by dialing migration codes (as per
current procedure).
Robi
Axiata Limited is one of the leading mobile telecom operators in Bangladesh. It
is a joint venture company between Axiata Group Berhad of Malaysia and NTT
DoCoMo Inc. of Japan. Robi commenced operation in 1997 as Telekom Malaysia
International (Bangladesh) with the brand name ‘Aktel’. With its strong network
and seamless connectivity, Robi is empowering more than 24 million people
across the country.
Robi is always care to its customer.
Now the Robi comes with a Jhotpot Balance for its customer. All Robi prepaid
customers except Uddokta, easyload, Corporate and SME can enjoy upto BDT 100
Jhotpot Balance which allows them to make necessary calls or SMS consumption
during the urgent need when the balance is finished.
Eligible Package
All Robi prepaid except Uddokta,
Easyload, Corporate prepaid and SME
Offer Details
1. All Robi prepaid (except Uddokta,
Easy load, corporate & SME) subscribers will be eligible for Jhotpot
Balance.
2. Through this feature all the Robi
prepaid subscriber will be eligible to get Jhotpot Balance of BDT 05-100.
3. Jhotpot Balance credit limit will be
changed every month depending on the customers usages and recharge pattern
4. For Registration in Jhotpot Balance,
customers need to dial *8811*1# (FOC) or Type “START” send it to 8811.
5. For De-registration in Jhotpot
Balance, customers need to dial*8811*2# (FOC) or typing “STOP” & send it to
8811.
6. Customers can use this Jhotpot
Balance amount for any local voice calls, local SMS, & any Voice and/or SMS
Bundle Purchase.
7. In the next recharge of the customer,
the Jhotpot balance (70% of the credit amount or total limit whichever is lower
will be applicable) amount will be deducted from the recharged/refilled amount
8. Customer can enjoy till the
maximum/full limit of his/her Jhotpot Balance amount. Once the Credit amount is
fully consumed, no further credit will be allowed till s/he repays the loan
(partially/totally).
9. Respective package call charge &
pulse will be remain unchanged while availing Jhotpot Balance
10.
Customers
will be able to check the Jhotpot Balance amount by dialing *222*16# (FOC)
11.
To
enjoy Jhotpot Balance customer needs to have main account validity
12.
Any
IDD / Roaming usage is not applicable in Jhotpot Balance
Some Important Questions about Jhotpot Balance of
Robi
What is Robi Credit Balance?
Robi Credit Balance is a free of charge service that allows
consumption of Voice and SMS when Robi customers have not enough balance in the
main account
Who Can enjoy Jhotpot Balance
facility (JB)?
All the prepaid Subscribers (except Uddokta, Easy load,
corporate & SME) can enjoy Jhotpot Balance service.
What I need to do to enjoy
Jhotpot Balance facility?
Ans: Subscriber needs to dial below to enjoy JB:
To activate : Pls Dial *8811*1# [Free] or Type “START” send
it to 8811
What I need to do to opt-out
Jhotpot Balance facility?
Subscriber needs to dial below to enjoy JB:
To activate: Pls Dial *8811*2# [FOC] or Type “STOP” send it
to 8811
How can I check Jhotpot
Balance?
To check Jhotpot Balance dial *222*16# [free]
Where can I use the Jhotpot
Balance?
Jhotpot Balance can be used for:
any local
voice calls [both Robi & other operator numbers]
SMS (any
local SMS)
Voice &
SMS bundle purchase
What would happen if I
recharge after consuming Jhotpot Balance?
Used Jhotpot Balance will be adjusted with immediate next
recharge. The Jhotpot balance (70% of the credit amount or total limit
whichever is lower will be applicable ) amount will be deducted from the
recharged/refilled amount
I try to activate the service,
but I receive a message saying that I am not eligible
Ans: To activate the service, the customer must have recharge
events in the last three months.
How much do I have to pay to
activate Robi Credit Balance service?
Robi Credit Balance service is activated free of charge.
How can I use Robi Credit
Balance service?
When
customer is run out of credit, automatically Robi Credit Balance service might
be used to call without the call is dropped and send SMS.
Robi launching a myNet Bonus Pack
Campaign aimed at incentivizing & enhancing data usage of Robi data users
on Robi myNet.
Objective
Incentivize usage for Robi myNet users.
Offers
Validity Based Bonus Campaign – myNet
• 5MB bonus on 1 day validity pack
• 10MB bonus on 3 days validity pack
• 25MB bonus on 7 days validity pack
• 50MB bonus on 10 days validity pack
• 100MB bonus on 30 days validity pack
|
Principal Pack Purchase for Bonus Eligibility
|
Bonus Volume
|
Bonus
Validity
|
Bonus
Post
|
|
1 Day myNet Packs
|
5 MB 1 Day Bonus
|
24
Hours
|
Within
72 Hours
|
|
3 Days myNet Packs
|
10 MB 1 Day Bonus
|
24
Hours
|
Within
72 Hours
|
|
7 Days myNet Packs
|
25 MB 1 Day Bonus
|
24
Hours
|
Within
72 Hours
|
|
10 Days myNet Packs
|
50 MB 1 Day Bonus
|
24
Hours
|
Within
72 Hours
|
|
30
Days myNet Packs
|
100 MB 1 Day Bonus
|
24
Hours
|
Within
72 Hours
|
Duration
21
January 2015 till further notice.
Note
- To check internet balance please dial *8444*88#
- Pack volume can be used in both 3G/2G conditions.
- Users can access principal packs through myNet web and mobile portals.
- Customers will be communicated through bulk SMS.
Features
Access
Subscriber can visit www.robimynet.com on web or mobile portals and purchase packs of any validity and volume. Based on purchased pack validity users will be provisioned the select bonus packs.
Access
Subscriber can visit www.robimynet.com on web or mobile portals and purchase packs of any validity and volume. Based on purchased pack validity users will be provisioned the select bonus packs.
Usage
- Bonus data can be used in 2G/3G conditions, user will get 100% usage notification.
- In case of secondary pack, usage will be first from the bonus pack and then to secondary pack. Further usage beyond pack will be charged on PPU.
- Eligible user will get bonus multiple times during period.
- Available for Prepaid & Postpaid
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