Robi Axiata Limited is one of the
leading mobile telecom operators in Bangladesh. It is a joint venture company
between Axiata Group Berhad of Malaysia and NTT DoCoMo Inc. of Japan. Robi
commenced operation in 1997 as Telekom Malaysia International (Bangladesh) with
the brand name ‘Aktel’. With its strong network and seamless connectivity, Robi
is empowering more than 24 million people across the country.
Robi
is always care to its customer. Now the Robi comes with Damal
Samal package, recharge BDT 22 & enjoy 13 Super FnF nos.
Package
proposition:
1.
Enjoy 13 super FnF with lowest super FnF
call rate
2.
Offer Eligibility: Any prepaid mass
customer can avail this offer except Easyload, Uddokta, SME & Corporate).
Differentiating
customer values / which no other operator has
1.
Robi is offering 13 super FnF for its
customers with lowest super FnF call rate
2.
First time in Bangladesh 13 super FnF is
tagged for the customers delight
3.
Customer can migrate to this package by
dialing *8999*02# (FREE)
4.
FREE Internet search “Robi Shobjanata”
offer
5.
25 paisa/SMS to any local numbers
(24hrs).
6.
50 paisa/MB for Internet
7.
No complex migration process.
Package &
Tariff:
1.
Recharge offer @ BDT 22
2.
After the migration to Damal Samal
package, recharge BDT 22 & enjoy 13 Super FnF nos.
3.
2 Super Onnet FnF numbers (Robi numbers)
& 11 Super FnF numbers (any operator numbers)
4.
Super Onnet FnF tariff is 4.17p/10sec,
24hrs (2 Robi numbers)
5.
Super FnF tariff is 10p/10sec, 24hrs (11
any operator numbers)
6.
Super Onnet FnF & Super FnF tariff
validity will be 11 days including the recharge day
Regular call
rate:
1.
15 paisa/10sec to any local numbers for
off-peak hrs (12am to 5pm)
2.
25 paisa/10sec to any local numbers for
peak hrs (5pm to 12am)
3.
25 paisa/SMS to any local numbers (24hrs).
4.
50 paisa/MB for Internet (will activate
within 72 hrs after migration)
5.
FREE Internet search “Robi Shobjanata”
offers (will activate within 48 hrs after migration). Dial *21268# for
searching.
Other details:
a.
All migration-in / out will be allowed.
b.
After the validity period of special
Super FnF tariff, customer will enjoy the regular call rate of Damal Samal.
c.
Super onnet FnF & Super FnF must be
added before BDT 22 recharge.
d.
Recharged amount of BDT 22 will remain in
customer’s main account.
e.
Customers will enjoy Super FnF benefits
for every time recharge of BDT 22, after migration.
f.
To add Super Onnet FnF (Robi numbers)
dial *140*5*1#
g.
To add Super FnF numbers (any operator
numbers) dial *140*5*2#
h.
This offer is applicable for all prepaid
subscribers except Uddokta, Easyload / PCO, SME & Corporate.
i.
15% VAT applicable for all charges.
Package
migration:
a.
Customer can migrate to this package by FREE dialing *8999*02#
Core Values:
Q. What is the Damal Samal package
offer?
A.
Dear Sir/Madam, Damal Samal is a new prepaid package of Robi. This package is
offering 13 super FNF & the best tariff (4.17p & 10p / 10sec) among all
super FnF package available in the industry now. Also 25p/SMS, 50p/MB Internet
& Free Robi Shobjanta offer.
Q. What would be my tariff plan
under Damal Samal package?
A.
Dear Sir/Madam, You will enjoy 15 paisa/10sec to any local numbers for off-peak
hrs (12am to 5pm) and 25 paisa/10sec for peak hrs (5pm to 12am). After
migration to Damal Samal package by dialing USSD code (FOC), you can enjoy 13
Super FnF numbers with 4.17 paisa/10sec (24hrs) for 2 Super on-net FnF numbers
& @ 10 paisa/10sec (24hrs) for 11 Super FnF numbers (on/off net) upon BDT
22 recharge.
Q. What is the tariff pulse of this
package?
A.
Dear Sir/Madam, we are offering you 10 sec pulse for this package.
Super
FnF numbers:
Q. Does Damal Samal package have any
FnF and Priyo number?
A.
Dear Sir/Madam, Damal Samal package has 13 Super FnF numbers (2 Robi Super FnF
numbers & 11 any operator Super FnF numbers).
Q. What is the charge of Super FnF
numbers?
Dear
Sir/Madam, Damal Samal package is offering you the best super FnF tariff. After
migration to Damal Samal package by dialing USSD code (FOC), you can enjoy 13
Super FnF numbers with 4.17 paisa/10sec (24hrs) for 2 Super on-net FnF numbers
& @ 10 paisa/10sec (24hrs) for 11 Super FnF numbers (on/off net) upon BDT
22 recharge.
Q. Is there any validity period for
super FnF tariff?
A.
Dear Sir/Madam, Yes. Validity for this special super FnF tariff will be 11 days
including recharge day. After the validity period you will enjoy the regular
tariff plan of Damal Samal package.
Q. How I will add my super FnF
numbers?
A.
Dear Sir/Madam,
a.
To add Super Onnet FnF (Robi numbers) dial *140*5*1#
b.
To add Super FnF numbers (any operator numbers) dial *140*5*2#
Other Values:
Q. What is the process to charge my
package to Damal Samal?
A.
Dear Sir/Madam, You can migrate to Damal Samal package by FREE dialing
*8999*02#.
Q. If I do not recharge BDT 22, what
will happen?
A.
Dear Sir/Madam, you will not get 13 super FnF & the special tariff
benefits. To get these benefits, you have to recharge BDT 22 after migration to
this package.
Q. If I migrate to Damal Samal
package by dialing *8999*02#, will I able to enjoy special tariff?
A.
Dear Sir/Madam, you will not enjoy 13 super FnF & the special tariff
benefits, in that case you will enjoy the regular call rates of Damal Samal. To
get these benefits, you have to recharge BDT 22 after migration to this
package.
Q. Am I able to migrate from Damal
Samal package to other new prepaid packages?
A.
Dear Sir/Madam, yes, you can migrate to any prepaid packages lunched by Robi.
Note:
In
Joy 21 package, only Migration out is allowed.
Q. How frequently I can change my
package?
A.
Dear Sir/Madam, Robi is offering you to change your package on daily basis. So
you can change your package every day by dialing migration codes (as per
current procedure).
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