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» » » » Robi Damal Samal package, recharge BDT 22 & enjoy 13 Super FnF nos.
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Robi Axiata Limited is one of the leading mobile telecom operators in Bangladesh. It is a joint venture company between Axiata Group Berhad of Malaysia and NTT DoCoMo Inc. of Japan. Robi commenced operation in 1997 as Telekom Malaysia International (Bangladesh) with the brand name ‘Aktel’. With its strong network and seamless connectivity, Robi is empowering more than 24 million people across the country.
Robi is always care to its customer. Now the Robi comes with Damal Samal package, recharge BDT 22 & enjoy 13 Super FnF nos.
Package proposition:
1.     Enjoy 13 super FnF with lowest super FnF call rate
2.     Offer Eligibility: Any prepaid mass customer can avail this offer except Easyload, Uddokta, SME & Corporate).
Differentiating customer values / which no other operator has
1.     Robi is offering 13 super FnF for its customers with lowest super FnF call rate
2.     First time in Bangladesh 13 super FnF is tagged for the customers delight
3.     Customer can migrate to this package by dialing *8999*02# (FREE)
4.     FREE Internet search “Robi Shobjanata” offer
5.     25 paisa/SMS to any local numbers (24hrs).
6.     50 paisa/MB for Internet
7.     No complex migration process.
Package & Tariff:
1.     Recharge offer @ BDT 22
2.     After the migration to Damal Samal package, recharge BDT 22 & enjoy 13 Super FnF nos.
3.     2 Super Onnet FnF numbers (Robi numbers) & 11 Super FnF numbers (any operator numbers)
4.     Super Onnet FnF tariff is 4.17p/10sec, 24hrs (2 Robi numbers)
5.     Super FnF tariff is 10p/10sec, 24hrs (11 any operator numbers)
6.     Super Onnet FnF & Super FnF tariff validity will be 11 days including the recharge day
Regular call rate:
1.     15 paisa/10sec to any local numbers for off-peak hrs (12am to 5pm)
2.     25 paisa/10sec to any local numbers for peak hrs (5pm to 12am)
3.     25 paisa/SMS to any local numbers (24hrs).
4.     50 paisa/MB for Internet (will activate within 72 hrs after migration)
5.     FREE Internet search “Robi Shobjanata” offers (will activate within 48 hrs after migration). Dial *21268# for searching.
Other details:
a.     All migration-in / out will be allowed.
b.     After the validity period of special Super FnF tariff, customer will enjoy the regular call rate of Damal Samal.
c.       Super onnet FnF & Super FnF must be added before BDT 22 recharge.
d.     Recharged amount of BDT 22 will remain in customer’s main account.
e.     Customers will enjoy Super FnF benefits for every time recharge of BDT 22, after migration.
f.       To add Super Onnet FnF (Robi numbers) dial *140*5*1#
g.     To add Super FnF numbers (any operator numbers) dial *140*5*2#
h.      This offer is applicable for all prepaid subscribers except Uddokta, Easyload / PCO, SME & Corporate.
i.        15% VAT applicable for all charges.
Package migration:
a. Customer can migrate to this package by FREE dialing *8999*02#
Core Values:
Q. What is the Damal Samal package offer?
A. Dear Sir/Madam, Damal Samal is a new prepaid package of Robi. This package is offering 13 super FNF & the best tariff (4.17p & 10p / 10sec) among all super FnF package available in the industry now. Also 25p/SMS, 50p/MB Internet & Free Robi Shobjanta offer.
Q. What would be my tariff plan under Damal Samal package?
A. Dear Sir/Madam, You will enjoy 15 paisa/10sec to any local numbers for off-peak hrs (12am to 5pm) and 25 paisa/10sec for peak hrs (5pm to 12am). After migration to Damal Samal package by dialing USSD code (FOC), you can enjoy 13 Super FnF numbers with 4.17 paisa/10sec (24hrs) for 2 Super on-net FnF numbers & @ 10 paisa/10sec (24hrs) for 11 Super FnF numbers (on/off net) upon BDT 22 recharge.
Q. What is the tariff pulse of this package?
A. Dear Sir/Madam, we are offering you 10 sec pulse for this package.
Super FnF numbers:

Q. Does Damal Samal package have any FnF and Priyo number?
A. Dear Sir/Madam, Damal Samal package has 13 Super FnF numbers (2 Robi Super FnF numbers & 11 any operator Super FnF numbers).
Q. What is the charge of Super FnF numbers?
Dear Sir/Madam, Damal Samal package is offering you the best super FnF tariff. After migration to Damal Samal package by dialing USSD code (FOC), you can enjoy 13 Super FnF numbers with 4.17 paisa/10sec (24hrs) for 2 Super on-net FnF numbers & @ 10 paisa/10sec (24hrs) for 11 Super FnF numbers (on/off net) upon BDT 22 recharge.
Q. Is there any validity period for super FnF tariff?
A. Dear Sir/Madam, Yes. Validity for this special super FnF tariff will be 11 days including recharge day. After the validity period you will enjoy the regular tariff plan of Damal Samal package.
Q. How I will add my super FnF numbers?
A. Dear Sir/Madam,
a. To add Super Onnet FnF (Robi numbers) dial *140*5*1#
b. To add Super FnF numbers (any operator numbers) dial *140*5*2#
Other Values:
Q. What is the process to charge my package to Damal Samal?
A. Dear Sir/Madam, You can migrate to Damal Samal package by FREE dialing *8999*02#.
Q. If I do not recharge BDT 22, what will happen?
A. Dear Sir/Madam, you will not get 13 super FnF & the special tariff benefits. To get these benefits, you have to recharge BDT 22 after migration to this package.
Q. If I migrate to Damal Samal package by dialing *8999*02#, will I able to enjoy special tariff?
A. Dear Sir/Madam, you will not enjoy 13 super FnF & the special tariff benefits, in that case you will enjoy the regular call rates of Damal Samal. To get these benefits, you have to recharge BDT 22 after migration to this package.
Q. Am I able to migrate from Damal Samal package to other new prepaid packages?
A. Dear Sir/Madam, yes, you can migrate to any prepaid packages lunched by Robi.
Note:
In Joy 21 package, only Migration out is allowed.
Q. How frequently I can change my package?
A. Dear Sir/Madam, Robi is offering you to change your package on daily basis. So you can change your package every day by dialing migration codes (as per current procedure).

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